Start to make and receive calls from Vtiger CRM using Vtiger PBX Manager Suite. Deliver great customer service through quick generative calls with Vtiger Asterisk Connector. Asterisk Telephony Gateway connects the telecommunication network with the SIP connectivity method.
The call icon beside the phone number initiates calls from Vtiger CRM.
Instant incoming calls pop-up alert with Contact Name display.
Receive, Dial, Reject, Hang up and Transfer your calls via softphone.
Single-click dial for outgoing calls with ringing, completed, and busy status.
Configure dial plan to edit/delete internal peer and call function.
View calls on progress, duration, total calls received, and missed easily.
Log history shows the records of both inbound and outbound calls.
Replay and Download recorded calls/conversations for reference.
Access to previous call reports inside the PBX Manager module in vtigercrm.
Note: If you are using Asterisk 12+ versions and Vtiger version 6.5. Kindly contact our support for help.VOIP provider – We Support Twilio and Gotrunk providers. For other providers, Please contact us.
Vtiger Asterisk Integration
CRM Compatibility
Edition: Open Source
PHP Version 5.6 - 7.4
Support version 7.*
Product Version
Version: 2.1
Single Domain
1yr FREE support
Req. ionCube Loader 12 or above
Send and Receive Calls
With the PBX manager suite, you can easily send and receive all the inbound and outbound calls right inside your Vtiger CRM.
Manage Call logs
You can easily access all the call details in the call logs. You can also get the call information such as total calls received, Call duration, missed calls, etc.
Effective Call recording
With the Asterisk connector, you can effectively record any calls and replay the conversation for future reference
DEMO
Enhance customer service with Vtiger PBX Manager Suite, seamlessly integrated into Vtiger CRM. The Asterisk Connector simplifies call initiation and reception. A call icon by phone numbers enables effortless dialing, while pop-up alerts show contact names for incoming calls. Manage calls efficiently with the softphone interface, allowing actions like receiving, dialing, rejecting, hanging up, and transferring calls in a click. Enjoy one-click dialing for outgoing calls with enhanced status indicators.
With Call logs, you can easily track and manage your call statuses like Ringing, Completed, Hangup, and much more. You can get the contact details of your customers inside your log.
PBXManager Dashboard
The dashboard helps to analyze and monitor the reports of both incoming & outgoing calls and also no-answer calls.
Features
Documentation
Boost your business communications with the Vtiger PBX Manager Suite. Streamline call management, improve customer service, and enhance productivity.
