Knowledge Base

Suspend Masquerade User

Suspending the Masquerade user will terminate their access to your JoforceCRM. The suspended user cannot login again. To suspend a Masquerade User,

  • Go to Contact/Organization record detail view.
  • Select Suspend Masquerade User from the More dropdown.


  • This will terminate the access of the user to your JoforceCRM.
  • You can give access to your JoforceCRM again by selecting More dropdown → Masquerade User.