CRM in Tours and Travel
“Vacations” – We all love it. On just hearing the word, we tend to unwind and let our minds wander away from the pressures of daily life. That’s what we hope for! But when we start planning a vacation, initially we have to first decide on the destinations and then researching for hotels, scouting for the best deals and so on, which can be daunting, right?
That’s where good travel agencies comes into play and it’s the reason travel and tourism industries often go hand in hand and make up one of the most competitive business industry. Travel agencies helps in finding the best deals and lowest prices to plan our entire vacation and providing different set of deals and options, is the viable option to satisfy the clients. Yet, in this modern era the most efficient approach to increase the customer satisfactory level and customer retention, is to offer them with a premium quality of customer service and to satisfy each and every customers based on their requirements and needs.
However, to provide your customers with the best deals and offers & to better satisfy them, you need to know the complete requirement of your customers. As well as, to provide your customers with multiple choices that fits their requirements, you need to maintain the different set of information about hotels, resorts and more from different places. Well, the solution is here : JoForce, an Open Source CRM. It is specifically designed for companies like yours, in which customer information is crucial.
Everyone is unique in their own special way with different interest and choices. To satisfy each and every one of your customer, you need to “know your customers needs” and to provide them with different set of choices, so that they can choose the best which suits them. Now with JoForce, you can provide your customers with more information based on their requirements by maintain the complete information about your customers and partners in a single unified window and thereby you can easily satisfy your customers.
Easily grab new customers
JoForce helps you to maintain all your company’s partner information like hotels, airlines, tour guides along with their best & lowest deals and offers. With complete information about different destination, you can easily attract many new customers by provide your customers with rich set of details than any other.
Free, easy to set up, no credit card required
Retain existing customers
JoForce not only allows you to grab new customers, you also retain your existing customers without much effort. JoForce lets you to maintain the complete customer information like personal info, previous travel history, their budget plans and more. With all these info, you can easily identify their interest and involvements and easily give them the more relevant and accurate information.