There might be countless reasons, why any organisations invest in a CRM strategy. Inefficient Process, Higher customer churn, Minimal collaboration between employees are just few examples. A well-planned and professionally implemented CRM strategy will increase any organisation’s likelihood of success by improving marketing, sales, services, customer experience and more.

But with all this on one part, what a CRM system can do for companies in financial and banking sector?

Technological advancements and the deregulation of financial services have empowered people with multiple choices and created a fierce competition among financial sectors. Traditional banking services like mortgages are increasingly offered with discount while the highly profitable, fee-generating products like investments are obtained by customers through self-services that doesn’t exist in olden days. Nowadays, many customers maintain financial services with more than one finance company or bank. As well, the one that most of the financial institutions struggle with is keeping track of up-to-date information of all the customers. Sometimes, a simple misconception may result in bad customer experience. To address all these imperatives, Financial institutions has to find a solution to attract and retain customers and to increase profit. Well, Say hello JoForce : An Open Source CRM, that avails you to identify & understand your customer needs and you can get the up-to-date and more relevant information. It provides you the right tools to deliver the right service, at the right time which results in increased accuracy and superior clarity of all your customer info.

Bundled Info

“Data” is an essential asset for any business organisation, especially for financial institution. This might include information about customer’s contacts, financial details of each and every customer and much more. How you input, retrieve and use that data can be simply a time consuming expense. JoForce pave the way to view and manage all your contacts, accounts and leads in a single location. This enables your employees to be more productive and spend more time with clients rather than hunting for information.

Bundled Info with JoForce

Visualise your team progress

With the more intuitive and interactive High charts in dashboards, you can have a clear insight about your team performance and progress. You can easily keep track of all the customer’s informations, account details, transaction progress of the clients and much more. It helps in efficient analysis all your employee progress and enables you to take quality decisions to reach your organisational goals.

JoForce visualise team progress

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Streamline your productivity

In order to stay on top in today’s fast-paced environment, we need to replace all the traditional workflow management system to digital systems which maximise the accuracy and productivity of your work place. With JoForce, you can easily streamline your workflow process. You can efficiently handle all your complicated process by using predefined workflows to run automatically without any manual intervention.

JoForce streamline productivity