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CRM Compatibility :
Edition: Open Source
Version : 1.5 & above
JoforceCRM Asterisk Connector
Product version 1.0
Dial and receive calls from your customers within JoforceCRM using JoforceCRM Asterisk Connector.
- Make outgoing calls from Joforce in just a click of call icon.
- Get instant popup alert once you receive call from customer.
- Auto-records calls with prospects for future reference.
- View logs for both inbound and outbound calls.
- Monitor complete conversation history in a single interface.
$499 – 999
Single domain
1 Year Free Support & Upgrade
Requires ionCube Loader (10 or ↑)
Holistic Dashboard view
Lets you view all history of calls like no answered calls, number of calls attended, inbound and outbound calls.
Make calls from JoforceCRM
Tap on the call icon beside the contact number whenever you want to make calls with prospects.
Give call recording URL
Specify the path to save auto-recorded call meeting with customer.
Define call rules
Setup call rules for your JoforceCRM users who can make outgoing calls/receive incoming calls.
Brief call logs
Shows the call status, customer name & number, call duration, and call start time. From here, you can replay the calls with customers.
Features
Features
Joforce Asterisk Integration
- Receive an instant pop-up alert for calls and capture your customer as Leads or Contacts.
- Make outgoing calls from your JoforceCRM in single click.
- Either attend or reject your prospects calls.
Configure Dial plans for CRM users
- Avoid time delays to answer your customer calls.
- Define rules to CRM users to make and receive calls from your CRM.
- Dial, answer or hang up your prospect calls for efficient peer-user communication.
Review call reports within CRM
- Easily monitor and analyze your call records in a central unified window.
- Get accurate records of incoming and outgoing calls to make better decisions.
- Have a better insight about the total calls you attend, no answer calls and more with JoforceCRM Asterisk Connector dashboard.
Get complete call history
- Track calls inside JoforceCRM with contact details.
- Shows the call duration with exact time.
- Auto-records calls to use as a reference if you want to know any details. You can also replay calls inside the Calls module.
- Joforce Asterisk shows the call status to know whether the call is ringing, or completed or busy.
Asterisk for JoforceCRM
- JoforceCRM Asterisk Connector supports Asterisk version 1.8.* & 11.* and Joforce version 1.4.*.
- Asterisk connector and CRM need to be on the same server or MySQL needs to be open to access from the server where Asterisk installed.
- JoforceCRM Asterisk Integration allows you to make calls & auto-records calls to use for later reference.
Documentation
Asterisk Connector
$
499
-
Connects Asterisk & Joforce CRM
-
Single Domain
-
Free Lifetime Support
-
Free 1 Year Upgrades
PBX Manager Suite
$
799
-
Connects Asterisk & Joforce CRM
-
Sip & Extension Config
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Audio Manager
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PBXManager Dashboard
-
Single domain
PBX Manager Lite
$
999
-
Connects Asterisk & Joforce CRM
-
Sip & Extension Configuration
-
Single Domain
-
Free Lifetime Support
-
Free 1 Year Upgrades
